FAQ

A:The museum is open : April-October 10:00-17:00
November-March 10:00-16:00

A:You may photograph artworks in the exhibition room where photography is permitted, but please refrain from taking close-ups or photographs solely of the artworks.

A:Photography is permitted outside of the exhibition rooms. Please refrain from taking photographs in all exhibition rooms except for Exhibition Room 5.

A:Yes, you may.

A:From April through October, the hours are 10:00-17:00, and from November through March, they are 10:00-16:00.
*The café is closed 31 December - 3 January and late February.

A:Yes, the café can be accessed by itself.

A:Equipped with WiFi, the Salon is a paid space with beverage service that can be used for working, resting and chatting. It is also used as a venue for museum concerts and lectures with professional performers (see 'Announcements' for details regarding concerts and other events).

A:The Salon’s opening hours are the same as the museum’s with last entry 30 minutes prior to the museum’s closing time. Please see below for the details.
Opening hours:
April-October: 10:00-17:00
November-March: 10:00-16:00

A:Salon tickets are as follows;
Adults : ¥800
High School Students or Younger: ¥400
Preschool children: Free*
Holders of disability certificate: Half price*
*Free and half-price tickets are issued at the reception.
**Tickets for the salon can be purchased for the salon alone or together with the museum with some discount. Please ask at the reception for the details.

A:Yes, the Salon can be accessed by itself.

A:Yes. Please contact the museum at （+81）0267-42-1230 for enquiry.

Admission Fee

A:The admission fees are as follows : Museum for Adults: 2,800 yen / High school students or younger : 1,400 yen
Salon Le Damier for Adults: 800 yen /High school students or younger : 400 yen
Preschool children: free / Holders of a disability certificate: half price.
*Free and half-price tickets are issued at reception.

Yes, you can. Please proceed"Online Tickets."

A:Yes, there is. Please present your disability certificate at reception for half-price tickets.

A:Yes. We accept credit cards and QR code payments. Prepaid transportation cards such as “Suica” can be used from January 2023.

A:No, there are currently no free admission days.

A:Yes, please contact the museum at （+81）0267-42-1230 for enquiry.

A:Yes, please contact the museum at （+81）0267-42-1230 for enquiry.

A:Yes. Please use the Shin-Karuizawa Town Car Park on the south side of the main building with a parking capacity of 226 standard vehicles and 12 large vehicles.

A:Please contact the museum at （+81）0267-42-1230.

A:Please see "Access" .page for a map (hyperlink to access page).

A:There is no parking space for cars on the premises apart from vehicles used by visitors with disabilities. Please use Shin-Karuizawa Town Car Park on the south side of the museum. Bike racks are located on the west side of the museum, near the entrance. Please refrain from parking bicycles in other areas.

A:No, there is not.

There are about 320 items.

A:Approximately 120 works of art are on display at any given time.

A:As Tsuguharu Foujita is an artist whose copyright has been inherited, images of his works cannot be used freely without permission. If you wish to do so, please contact the museum at （+81）0267-42-1230.

A:Yes, they are located in front of the entrance to the exhibition rooms on the ground floor of the museum. Please leave all luggage besides handbags in the lockers.

A:Yes, wheelchairs are available.

A:Yes, it is located on the ground floor.

A:Infants can be carried in the museum. Pre-school children who enter the museum on foot can receive free admission. Please ask at reception.

A:Please contact the museum (Tel. 0267-42-1230).

A:Please leave your pushchair at reception.

A:There is no nursing room. Please use the universal toilet for changing nappies.

A:No, pets are not allowed in the museum.

Free drinks are available at Salon Le Damier on the first floor of the museum. You are also welcome to bring in food. There is also a HARIO CAFE in one corner of the museum.

A:Salon Le Damier offers coffee, hot chocolate, hot and cold water for free.

A:There are museum shops on the first and second floors of the museum.

A:They are available for sale in our museum shop or "Online shop".

A:The museum's official catalogue is published by Sekai Bunka Publishing. It is available at the museum shops, in bookshops nationwideor or "Online shop".

A:No, smoking is strictly forbidden within the museum.

A:No, there is not.

A:Yes, there are. Please see "Our website" or contact the museum (Tel. 0267-42-1230).

A:We are not hiring at this time.

A:We are not recruiting at this time.

A:See the 'For Press' page.